Documentation | Point Of Sale Software | Works with Virtuemart & Prestashop

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Refunds

After a successful refund, the refund will still need to be validated. Validating your refunds allows you to return the stock to inventory, or discard the product if it is broken or not able to be sold again. You can manage your refunds in the Back Office area. Refunds do not automatically return to stock.

Important

When returning stock to inventory from a Refund, it can take a few minutes to appear on other Terminals.

Completing An Existing Refund

Navigate to the Back Office area
On the left menu, click on "Inventory", then click on "Refunds" (see Figure A).
Find the refund in the results table, and click "Action", then "Edit".
Select the "Status" of the return; "Complete" means the refund has been returned to inventory, or discarded. "Held" allows you to revisit the refund at a later date (for example, if a Manufacturer sends you a replacement, you can return it to stock at a later date)
Click "Save Changes" (see Figure B) when complete.

Figure A

Create or modify Coupons in the Back Office.

Figure B

Fill out the New Coupon details and click Save Changes when complete.

Warehouses

Inventory

Transfers

Use of this documentation is subject to the eQuate Point Of Sale Terms Of Use. This documentation contains proprietary and confidential information of eQuate Point Of Sale. No part of this documentation may be reproduced, stored in a retrieval system, or transmitted in any form, in whole or in part, by any means, electronic, mechanical, photocopying, recording or otherwise without the prior written permission of eQuate Point Of Sale.

This documentation is subject to change without notice. The information contained herein may not reflect the final design in some instances. eQuate Point Of Sale assumes no responsibility or liability for any error, omissions, assumptions, or any conclusions drawn from this documentation. All third-party trademarks and service marks mentioned in this documentation are the property of their respective owner(s).

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About eQuate Point Of Sale

eQuate Point Of Sale (POS) is a point of sale system that can run independently, or synchronized with various online shopping carts (like Virtuemart or Prestashop). Allowing inventory to be combined into one database for store front selling and online selling. It allows your website to be completely synced with your store/warehouse levels. Customers enjoy the ability to see real time stock on your website, and it also prevents back ordering issues, and messy situations. Start a Free Trial today!

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